welcome to the mash handmade, llc website. PLEASE READ THE FOLLOWING
TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
all users of this site agree that access to and use of this site are subject to the following
terms and conditions. if you do not agree to these terms, please do not use this site.
here at mash handmade, we’re big fans of privacy, and we respect yours as much as
we expect others to respect ours. any personal information you offer during a visit to our
brick and mortar store or for the purpose of an online purchase stays between you and
mash handmade llc. if you have any questions regarding our policies, please contact us
by email or telephone.
forms of payment we accept:
we accept visa, master card, american express, and discover, or regular account payments all through paypal. you do not have to have a paypal account to purchase from our site, to bypass this just look below the sign-in area when paypal asks for your account information.
how secure is this shoppe?
we use PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). so in a word (or 3), it is super-duper secure.
shipping and returns:
shipping: all online orders will ship within two business days. we ship via USPS within
the united states. (for international orders, please contact us.) shipping costs for ground
shipments are based on the total amount of your order before sales tax (MO only) or
any special discounts are applied.
to calculate ground shipping, please use the handy table below:
- $0 – $25
- $25.01 – $50
- $50.01 – $75
- $75.01 – $100
- $100.01 – $200
- $200.01 +
due to the nature of our business, all sales are final. the majority of our items
are handmade and therefore either one-of-a-kind or will have slight variations.
risk of loss and delivery damage: while we send every item out of mash handmade,
llc straight from our storefront packed with love and care, we realize it is possible for
damage to occur in transit. all items purchased are made in agreement to a shipping
contract. this basically means that the risk of loss passes to you upon our delivery to the
carrier. should your package arrive in a damaged state, please save all packaging and
contact the carrier.
one more thing:
is it a bother when people call us? heck no!!! we are in the business to
sell great stuff. we are pleased to develop relationships and do good business. while we understand our return policy may look tough, we want you to feel
free to call or email us & weʼd love to help you make a decision about your purchase.
Download the Terms and Conditions PDF