do you accept submissions for consignment?
mash handmade is always on the lookout for new work. please stop in the store if you are in the kansas city area to determine if your work might be a good fit for our space, or cruise around our website if you’re far away. we have very limited space, and curate items to fit the vibe we have been developing since the inception of mash handmade.
if you are interested in selling your work through mash handmade, read a copy of our contract (located in the “we want you” area on the main menu) and send images of items you think would be appropriate (good quality home accessories, artwork, tchokes, etc) to info@mashhandmade.com. please do not drop by unexpectedly with samples or photos! we pay careful attention to the products that we decide to carry, and are unable to have a good look-see when you surprise us. be patient, there are two of us that will review your work, we’ll get back to you just as soon as we can!
if you have any questions or comments about our little operation, feel free to contact us on the “contact us” link or at info@mashhandmade.com.
what’s your privacy policy?
here at mash handmade, we’re big fans of privacy, and we respect yours as much as
we expect others to respect ours. any personal information you offer during a visit to our
brick and mortar store or for the purpose of an online purchase stays between you and
mash handmade llc. if you have any questions regarding our policies, please contact us
by email or telephone.
what forms of payment does mash handmade accept?
we accept visa, master card, american express, and discover, or regular account payments all through paypal. you do not have to have a paypal account to purchase from our site, to bypass this just look below the sign-in area when paypal asks for your account information.
how secure is this shoppe?
we use PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). so in a word (or 3), it is super-duper secure.
what about shipping and returns?
shipping: all online orders will ship within two business days. we ship via USPS within
the united states. (for international orders, please contact us.) shipping costs for ground
shipments are based on the total amount of your order before sales tax (MO only) or
any special discounts are applied.
to calculate ground shipping, please use the handy table below:
order total
- $0 – $25
- $25.01 – $50
- $50.01 – $75
- $75.01 – $100
- $100.01 – $200
- $200.01 +
ground shipping
- $5.95
- $7.95
- $8.95
- $9.95
- $11.95
- $12.95
returns:
due to the nature of our business, all sales are final. the majority of our items
are handmade and therefore either one-of-a-kind or will have slight variations.
risk of loss and delivery damage: while we send every item out of mash handmade,
llc straight from our storefront packed with love and care, we realize it is possible for
damage to occur in transit. all items purchased are made in agreement to a shipping
contract. this basically means that the risk of loss passes to you upon our delivery to the
carrier. should your package arrive in a damaged state, please save all packaging and
contact the carrier.
wait, i have a question about an item before i go ahead and order it. can i call you?
is it a bother when people call us? heck no!!! we are in the business to
sell great stuff. we are pleased to develop relationships and do good business. while we understand our return policy may look tough, we want you to feel free to call (816.960.7000) or email us & weʼd love to help you make a decision about your purchase.
Download the Terms and Conditions PDF
